AUT2206. Benchmarking and Department Reporting (Best Ideas from 20 Groups)

NCM Associates originated the automotive 20 Group peer collaboration model in 1947 and its effectiveness has been proven time and again over the years. The concept is smart and simple: using Benchmark data [https://www.ncmassociates.com/...] as the foundation, we bring together similar, non-competing business owners from a broad cross-section of the country to exchange best practices, experiences, ideas, and strategies. This session will discuss both benchmarking and the importance of accurate departmental reporting within the automotive industry.

Learning Objectives:

• Identify measurable key performance indicators impacting your dealership.
• Analyze reports from each department to assess overall dealership health.