AUT2209. Building a Dealership Group That Will Thrive in the Future

For more than 100 years, there has been speculation that the auto retail industry would change, and dealers would suffer from the myriad of threats. Dealers have always shown they are highly resilient and the change to the auto retail industry happening today is testing that resiliency once again. They have experienced record profits yet there are growing threats on the horizon. Consolidators have built massive market share, new entrants continue to emerge, OEMs forcing “The Agency Model” and EVs. These threats combined with high valuations have dealers exiting the business completely. The future of automotive retail is reliant on dealers who want to grow and compete over the long term. This requires building a world-class organization and incorporating operational and organizational best practices. Session attendees will gain insights into where dealers can invest the right capital and time to maximize the value of their business to compete long-term.

Learning Objectives:

• Formulate an acquisition strategy to grow and offer all the products for customers in their areas
• Evaluate techniques to attract and retain the best talent in the business at the junior level, as well as providing equity ownership for General Managers
• Reconstruct traditional retail practices toward being more consumer-friendly and more cost-effective for dealers