BAN2209-REPLAY. Keynote: The Future of Humalogy in Banking (Replay)

Technology has had a growing impact on the process of banking for the past 30 years and the digital transformation of banking is not slowing down at all. New tools such as digital intelligence, cognitive automation, and fintech of every sort are coming together to speed up who wins and loses going forward. We now must understand the impacts of integrating of humans and technology (Humalogy) to get banking done. Our team members and customers are feeling the impacts of Humalogy, some of which are exciting while others are exhausting.

Learning Objectives:

• Analyze the Humalogy Scale and how it can be used to score levels of automation
• Compare the impacts of technology on the banking process over the next three to five years
• Determine the importance of Digital Wellness for team members
• Identify leadership priorities in the next stage of the Digital Transformation