EDG2318. The Key to Leadership Success: Self-Awareness and Emotional Intelligence

Research conducted by Harvard University, the Carnegie Foundation, and Stanford Research Center shows that 85% of job success comes from having well-developed people skills, and only 15% of job success comes from technical skills and knowledge. The best thing leaders can do to improve their effectiveness is to become more aware of what motivates them and their decision-making. This presentation will give specific strategies that leaders can implement to improve their emotional intelligence so they can develop more effective relationships, deepen their empathy, more accurately assess their strengths and weaknesses, address little c and big C crises, and cultivate an engaged and productive workforce.

Learning Objectives:

• Apply listening with greater empathy and compassion
• Determine your strengths, blind spots, and behavioural patterns
• Identify how to facilitate more effective coaching conversations
• Compare from reacting to effectively responding in stressful situations