EDG2408. The Role of a Manager — From Chaos to Harmony

You’ve worked hard, learned a lot, and finally got the promotion to Manager. Congratulations! As the celebration quiets down, you are left wondering, “How in the world am I going to get everything done?” This session is designed to give you the skills you need for the situations you encounter. As a manager, you encounter a whole new level of responsibilities. Not only are you more technically experienced and knowledgeable, but you are now expected to manage projects and people. Add to that the complexity of a remote or hybrid environment for your colleagues, staff, and partners. Also, managing an engagement from planning to wrap-up can be a new and challenging experience. The only way all these pieces can harmoniously work together is through your efforts.

Learning Objectives:

• Identify key strategies necessary to be an effective and impactful manager.
• Distinguish the difference between commanding and connecting with your staff and why it matters.
• Recognize how to shift from surviving to thriving as a manager.