FIN2513. From Strategy to Action: Designing Metrics That Drive Results

Strategic goals are only as powerful as the actions they inspire. In today’s data-rich environment, successful organizations are those that can effectively translate strategy into clear, actionable, and measurable performance indicators. This session will explore how to build a Corporate Performance Management (CPM) framework that aligns metrics with business strategy, enables data-driven decisions, and highlights areas for operational improvement. You'll learn how to avoid common pitfalls like vanity metrics and instead focus on the measures that truly move the needle.

Whether you’re refining your existing key performance indicators (KPIs) or building your performance dashboard from scratch, this session will give you practical tools and insights to ensure your metrics are meaningful, aligned, and impactful.

Learning Objectives:

• Identify how to translate high-level strategic objectives into specific, actionable, and measurable performance indicators.
• Distinguish between useful key performance indicators (KPIs) and misleading or non-actionable metrics ("vanity metrics").
• Use a performance measurement framework that supports continuous improvement and a data-driven culture.
• Recognize the role of communication and collaboration across departments in maintaining metric relevance and engagement.