LAB-B-2406. Confessions of a MetaConsultant - presented by Sage (FIN, EDG, NAA, PFP, PRA, TCH)

This presentation dedicates itself to the proposition that we can increase customer success by embracing more principles of consulting theory and practice. Accepting these principles challenges us because it insists that we rethink long-held previous beliefs. Not everyone can integrate them into their practices. If you believe you are open to unlearning some old ideas and learning some new ones, you are invited to participate in this session.

Learning Objectives:

• Understand why the timing of certain types of questions is important.
• Learn the FORD Framework of Consulting Levels.