PRA2413. Unlocking the Power of Non-Accountants in Your Accounting Firm

We will explore the untapped potential of three essential sources: professionals who provide services to our business, our non-accountant team members, and the candid feedback from our clients. By harnessing these diverse perspectives, we can effectively streamline our operations, foster innovation, and drive unmatched client satisfaction.

Learning Objectives:

• Leverage external expertise to improve internal process
• Improve clients’ experience by empowering non-accountant team members
• Hire and utilize staff members with unique backgrounds
• Harness the power of client feedback
• Implement what you’ve learned