Melissa Harkess is a SAP Solutions SME at Vertex Inc., specializing in indirect tax technology and SAP. Before joining Vertex in 2024, Melissa accumulated 15 years of experience in indirect taxes as a tax manager, with brief stints as a sales tax auditor and a SALT consultant. She prides herself on her curiosity and innovative approach to understanding how things work, interpreting laws, and improving tax processes for tax departments. Melissa's superpower is her ability to read tax code without falling asleep.