Hayley Bales is an Enrolled Agent (EA) and the Continuing Education Specialist at Tax Protection Plus in Winston-Salem, NC. She creates and teaches curriculum for tax professionals across the nation. Hayley holds a Bachelor's degree in Communication Studies from the University of North Carolina at Greensboro and has a strong background in effective communication. Her experience as a speech coach at UNCG further honed her teaching and public speaking skills. In her current role, Hayley designs targeted training programs that enhance the skills and knowledge of tax professionals, helping Protection Plus share valuable insights with the tax and accounting industries. A talented writer, Hayley regularly contributes to the NATP monthly publication and has been featured in several communication journals. She specializes in cybersecurity, audit resolution, AI, and more!