Casie Lucas-Szumigala believes most workplace drama isn't caused by bad people. It's caused by poor communication (missed signals, misunderstood intentions, and conversations that never happened).

As the founder of Click Pragmatics, Casie helps organizations turn communication from a source of frustration into a competitive advantage. A former speech-language pathologist with 20 years of experience, she has spent her career studying human behavior, communication, and what it takes for people to genuinely "click".

Today, she works with leaders, teams and individuals across industries to strengthen culture, improve collaboration, navigate conflict, and build workplaces where people can do their best work together. Her relatable, no-fluff approach combines social and emotional intelligence, behavioral insights, and strategies that audiences can apply right away.

Casie is a Certified Social and Emotional Intelligence Coach, Positive Intelligence (PQ) Coach and is trained in Pulse by Fierce Coaching. She is known for delivering research-backed content with equal parts expertise, humor, and heart, making even the toughest workplace conversations feel approachable.

She's energetic, honest, occasionally sarcastic, and deeply passionate about helping people understand one another better...because technology may be changing the workplace, but people are still people.

When she's not speaking, coaching, or helping organizations untangle communication challenges, you'll find her chasing two energetic boys and collapsing on the couch with her husband after another chaotic day.