EDG2504. What's the Point in Communication?

Communication: The thing we’ve been talking about for decades is still important, perhaps now more than ever with the fast pace of business and prevalence of remote working.

Have you ever carefully prepared a presentation or a response, but it falls flat or, even worse, gets a negative response in return? What went wrong? It can be frustrating to feel that others don’t understand what you’re trying to say. They may even take away something from the conversation that was not your intent. Repeating the same information is exhausting, yet it’s easier than deciding how to say it differently. Even easier is shutting down and not communicating at all. Spoiler alert: That’s not a great idea.

The way you communicate says a lot about you and, while words are important, there’s much more to effective communication. Join us as we discuss how to communicate in a way that inspires confidence in your abilities even when you say less. Gain greater self-awareness and identify the ways you are unknowingly sabotaging yourself.

Learning Objectives:

• Recognize how to communicate in a way that inspires confidence in your abilities.
• Recall the value of saying less and leaving your audience wanting more.
• Identify the ways you are unknowingly sabotaging yourself in your communication.
• Recognize how to gain greater self-awareness and tips for continuous communication improvement.