EDG2608. Feedback is a Gift! Strategies for Receiving and Delivering Transformative Feedback

We all have areas for improvement — so why do we so often avoid talking about them? This session explores the barriers that prevent us from seeking feedback on our own performance and from addressing growth opportunities with others.

Participants will build confidence in engaging in feedback conversations by learning practical strategies for both receiving and delivering meaningful, difference‑making feedback. The session introduces common obstacles to productive feedback, techniques for soliciting and acting on input, and four proven frameworks — complete with suggested language — for navigating challenging conversations.

Attendees will also learn how to clarify ownership and accountability for follow‑up, ensuring feedback leads to real improvement rather than stalled intentions. Join this session to gain practical skills you can apply immediately to support performance growth — for yourself and for others on your team.

Learning Objectives:

• Identify barriers that keep us from addressing areas for improvement.
• Recognize strategies to solicit and action regular feedback on our own performance.
• Recall four frameworks with suggested language to both receive and deliver difference-making feedback.
• Determine an approach to clarify ownership and accountability for follow up on performance improvements.